Shipping policy
At DropnBuy we're committed to reliable, transparent shipping. Here's everything you need to know before and after you order.
Where we ship
This website is operated by MPE-commerce, and serves customers in the United States.
Shipping cost
- Free shipping on all US orders — $0, with no minimum spend.
- Applies to all order sizes and eligible US delivery locations.
Processing time
- Orders are processed within 1–2 business days (Monday–Friday).
- Order cut-off is 8:00 PM (ET). Orders placed after this, at the weekend or on public holidays start processing the next business day.
Delivery time
Once shipped, estimated transit is 3–10 business days (Monday to Friday). Total estimated delivery time is 4–12 business days. Delivery times are estimates and may vary due to courier delays, weather or other factors beyond our control.
Tracking your order
When your order ships, we'll email you a confirmation with a tracking link (where available). You can also track it any time using the Track Your Order link in our menu.
Hasn't your order arrived yet?
First, check the tracking link in your shipping email. If it's been more than 14 business days since shipment with no update, email us at support@dropnbuy.com with your order number and we'll look into it for you.
Damaged or incorrect items
If your item arrives damaged or incorrect, contact us within 30 days of delivery at support@dropnbuy.com. See our Refund Policy for full details.
Contact
If you have any questions, please email us at support@dropnbuy.com, call us on +31 6 12017692, write to us at MPE-commerce, Erensteinerstraat 54, 6463 XR Kerkrade, Netherlands, or use our contact page.