FAQ

How long does delivery take?

We process orders within 1–3 business days, and delivery across the UK typically takes 7–10 business days. You'll receive a tracking link by email as soon as your order ships.

Do you offer free shipping?

Yes — we offer free delivery on all UK orders, with no minimum spend.

What is your return policy?

You can return most items within 30 days of delivery. Just email support@dropnbuy.com with your order number and we'll guide you through it.

Do you accept exchanges?

Yes. Contact our team at support@dropnbuy.com and we'll help you swap your item.

What payment methods do you accept?

We accept Visa, Mastercard, Apple Pay, Google Pay and Shop Pay, all through a secure, SSL-encrypted checkout.